Platform Engineer Raipur (India)
Vericence
Posted today
View jobPellera Technologies · Raipur
Location
Raipur
Work mode
Remote
Practice/Department: - Cloud Services / Managed Services
Position Title: - Azure Cloud Engineer
Job Family: Cloud Services
Position Location: - Puebla / Remote
Reports to: - Managed Services
Job Summary:
The Azure Cloud Engineer is responsible for the design, implementation, support, and optimization of solutions within the Microsoft Azure platform. This role plays a critical part in ensuring the reliability, security, and scalability of customer environments while supporting ongoing operations in a managed services context. The engineer collaborates with cross-functional teams to deliver high-quality cloud services aligned with business and customer objectives.
Essential Functions:
Monitor and manage service requests, incidents, and changes in accordance with defined SLAs and operational procedures. Provide L2/L3 technical support for Azure-based environments, ensuring timely resolution and customer satisfaction. Actively participate in incident response, escalation handling, and root cause analysis (RCA). Maintain clear and proactive communication with internal teams and customers regarding service status and risks. Design, deploy, and maintain Azure infrastructure (IaaS and PaaS) in line with best practices. Implement and manage identity, security, and governance solutions (Azure AD, RBAC, PIM, Policies). Optimize cloud environments for performance, cost, scalability, and reliability. Develop and maintain Infrastructure as Code
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