Customer Relationship Executive

Job Responsibilities:

Handle customer inquiries and provide information about vehicle sales and services.

Maintain strong relationships with existing and new customers.

Follow up with customers regarding service appointments, feedback, and satisfaction.

Coordinate with sales and service teams to ensure smooth customer handling.

Manage customer complaints and resolve issues professionally.

Maintain customer records and update CRM data regularly.

Conduct follow-up calls after vehicle delivery or service completion.

Inform customers about offers, service reminders, insurance renewals, and new products.

Ensure high customer satisfaction and positive customer experience.

Prepare daily reports and customer feedback reports for management.

Requirements:

Good communication and interpersonal skills.

Basic knowledge of computers and CRM software.

Customer handling and problem-solving ability.

Professional behavior and positive attitude.

Ability to work in a team and under pressure.

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.More about this Customer Relationship Executive jobPlease go through the FAQs to get all answers related to the given Customer Relationship Executive jobWho is eligible to apply for this Customer Relationship Executive job at Bhasin Ventures Private Limited?
Ans : Candidates should have a Diploma and above qualification and skills like Computer Knowledge for this Customer Relationship E