Customer Service Representative-Commercial Appliance Service

1. About SolutionMall

SolutionMall is a global B2B solution delivery platform serving commercial, industrial, hospitality, retail, healthcare, facility, and project-based procurement needs.

Unlike traditional product listing platforms, SolutionMall focuses on structured solution delivery. We support customers through requirement clarification, product matching, equipment selection, supplier coordination, RFQ support, quotation coordination, delivery coordination, installation support, commissioning coordination, and long-term project follow-up.

In the commercial appliance sector, SolutionMall supports product and solution needs involving:

Commercial laundry equipment

Commercial refrigeration systems

Commercial kitchen equipment

Commercial dishwashers

Commercial water heaters

Display equipment and commercial display cabinets

HVAC systems

Exhaust and ventilation systems

Hotel, restaurant, supermarket, hospital, laundromat, and commercial building facility equipment

Project-based commercial appliance solution packages

2. Role Overview

We are looking for a Commercial Appliance Service Engineer – Installation, Maintenance & Inspection, India to support SolutionMall’s commercial appliance projects and after-sales service coordination in India.

This is a flexible cooperation-based technical role suitable for professionals with hands-on experience in commercial appliance installation, maintenance, inspection, troubleshooting, commissioning, or field