Customer Service Officer
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View jobOptiAI Entrepreneurial Solutions (P) Limited · Raipur
Location
Raipur
About BotlinQ
BotlinQ is a brand owned by OptiAI Entrepreneurial Solutions (P) Limited, an AI-powered SAAS platform that helps businesses capture leads, respond instantly, book appointments, share catalogs, and follow up - across WhatsApp, Instagram, Website and many more - all from one dashboard, 24/7.
While most automation players fight over WhatsApp-only positioning, BotlinQ covers multiple channels from a single platform. And unlike self-serve tools that hand you a login and disappear, BotlinQ provides personal support - we set it up, configure it for your industry, train your team, and stay with you through actual conversations, not ticket systems.
We serve jewelry stores, coaching institutes, real estate professionals, healthcare clinics, and MSMEs across India. Our sweet spot is Tier 2 and Tier 3 businesses that need agency-level support at SaaS pricing.
Role Overview
You are the first BotlinQ voice prospects hear. Your job is to identify the right MSMEs across CG, MP, and Vidarbha, reach out across WhatsApp, calls, and LinkedIn, qualify their fit against our verticals, and book demos for our closing team. You don't sell the product — you find the businesses that should buy it.
Key Responsibilities
Run daily outbound outreach via phone, WhatsApp Business, and LinkedInQualify leads against vertical fit (jewellery, coaching, real estate, healthcare, enterprise) and budget readinessBook demos on the closing team's calendar with verified intent and discovery notesMa
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