Job Description
Skills & Competencies
• Excellent verbal and written communication skills with a neutral accent (suitable for US
customers).
• Solid product knowledge with quick learning ability.
• Analytical mindset with problem-solving and troubleshooting expertise.
• Detail-oriented with the ability to deliver accurate resolutions.
• Customer-first attitude with passion for service excellence.
• Ability to adapt to dynamic business requirements.
• Strong time management and multitasking capabilities.