Senior Manager/Lead (Raipur)

### **Job Information**

Date Opened

05/06/2026
Job Type

Full time
Industry

NGO/Social Services
Salary

Senior Manager: 7-12 LPA & Lead: 10-17 LPA
City

Raipur
State/Province

Chhattisgarh
Country

India
Zip/Postal Code

492001
### **Job Description**

About Indus Action

At Indus Action, we seek empathetic, driven, and action-oriented team members who

align with our intention of making public welfare unlock happen as a 'Do-Tank.' We

desire candidates who want to partner with the Sarkar (state) service of our audacious

mission of systematically making welfare access sustainable and frictionless for our

vulnerable citizens and their families.

Our vision of a progressive and inclusive society is replicated internally through our

equitable compensation structures, transparent organisational policies, and supportive

work culture. As an aspiring Deliberately Developmental Organisation (DDO)

combined with our operating values of Listen.Act.Change. - we commit to nurturing

active citizens and supporting enterprising individuals with a growth mindset,

professionally and personally. At Indus Action, you are valued beyond your role or title.

Instead of an open-door policy, we have a no-door policy, where everyone has access

to and collaborates with everyone. We offer high cross-functional learning within the

ecosystem as well. If you are about building for impact at scale, experimenting, and

learning with joy along the way, then Indus Action is the place for you, and we have

been looking for you!'

Project Description

The program with the Department of Labour Welfare in Chhattisgarh has been

ongoing since 2021, and entails work on policy and process redesigning, capacity

building, grievance redressal, and registration drives on the ground, among other

things. As the Senior Manager/Lead, you will be expected to lead operations from

Indus Action for the department, which may include the following:

• Collaborate with other organisations in the Project Management Unit (PMU)
• Conduct primary and/or secondary research to understand areas like scheme

implementation gaps, budgets, process flows, etc

• Create policy or scheme-related memos or briefs
• Design and implement initiatives to improve the implementation of schemes

delivered by the department

• Actively scout for and onboard partners to support Indus Action's work
• Manage operations within the budget allocated and ensure that the goals set

for the project(s) are achieved

• Work with the different departments like Education, Panchayat and Rural

Development, Labour, Health and Family Welfare, as the organisation is

interacting with, in continuing the ongoing work and building upon it through

new partnerships as needed.### **Requirements**

Knowledge and Technical Skills

• Stakeholder Management
• Has led and managed a team of 3+ people through a project for 1+ year
• Partnered with the government and built relations across levels (BDO,

SPD, PS, etc) to drive large-scale projects for 2+ years* Project Management
• Has managed and delivered projects end-to-end for at least 3+ years
• Is well-versed with principles of designing thinking, planning and

execution, budget management, quality control and monitoring and

evaluation

• Data & Technology
• Is capable of understanding technology (product, not code) used to set up

MIS system and envisioning the scope that technology can play to make

the implementation smoother

• Has strong analytical skills to create strategies and analyse data
• Support in the design and Implementation of new projects

(portal/dashboards) as per requirement and create plans to be able to

maintain the existing applications.

• Coordinate with the technical personnel and government stakeholders

while ensuring the team members are actively working toward

established milestones.

• Hold regular technical team meetings to determine progress and address

any questions or challenges regarding projects.

• Determine and define clear deliverables, roles, and responsibilities for

team members required for specific projects or initiatives.* Research and Analysis
• Has worked on at least 1 project involving fieldwork/primary research

(preferred)

• Has experience with secondary research and data analysis
• Has strong report-writing skills

Core Competencies

• Citizen Focussed Mindset: Place the vulnerable citizen at the centre of every

action.

• Entrepreneurial Energy: Take ownership of time and resources to deliver

solutions.

• Dealing with Ambiguity: Demonstrate grace under pressure and adapt through

progressive elaboration.

• Growth Mindset: View every experience as an opportunity for growth.
• Collaboration: Build productive partnerships with both internal and external

stakeholders

Education and Experience

• The applicant mus