Service Advisor

**Job Title:** Service Advisor – Tata Motors Passenger Vehicles

**Company:** Bhasin Motors
**Location:** Raipur, Chhattisgarh
**Job Type:** Full-time

**About the Role**

Bhasin Motors, an authorized Tata Motors Cars dealership in Raipur, is looking for an experienced and dynamic Service Advisor to enhance our after-sales service experience. This role is ideal for candidates who combine technical expertise with strong customer handling skills.

**Key Responsibilities**

• Act as the primary point of contact for customers visiting the service center
• Understand and accurately diagnose customer concerns related to vehicles
• Prepare job cards and explain estimated costs, timelines, and required repairs
• Coordinate effectively with workshop technicians for smooth workflow
• Ensure timely delivery of vehicles with high service quality standards
• Promote value-added services, AMC packages, and genuine parts
• Handle customer queries, feedback, and complaints professionally
• Maintain service records and ensure proper documentation and billing
• Deliver excellent customer satisfaction and retention

**Required Skills & Qualifications**

• Diploma / Degree in Automobile Engineering or Mechanical Engineering
• 1–3+ years of experience as a Service Advisor in an automobile dealership
• Strong knowledge of vehicle systems, diagnostics, and service processes
• Excellent communication, negotiation, and customer service skills
• Ability to upsell services and meet service targets
• Basic computer proficiency (DMS/CRM systems preferred)

**Mandatory Requirements**

• Must own a 2-wheeler with a valid driving license
• Willingness to work in a fast-paced dealership environment

**Preferred Keywords (Indeed Optimization)**

Service Advisor, Automobile Service, Automotive Technician Support, Customer Service Executive, Car Service, Workshop Advisor, Tata Motors, Dealership Experience, After-Sales Service, Vehicle Diagnostics

**Compensation & Benefits**

• Competitive salary as per industry standards
• Performance-based incentives
• Career growth opportunities in a reputed dealership

**Work Location**

Raipur, Chhattisgarh (On-site)

**Apply now to join Bhasin Motors and build your career with Tata Motors’ trusted service network.**

Job Types: Full-time, Permanent

Pay: ₹9,877.16 - ₹24,672.31 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Work Location: In person