Job Description
Role Summary
1. Business Mix of Commercial and Consumer Lines
2. GPW/Non Motor GPW growth
3. Maintaining Hygiene – Cheque Bounce & Receivables
4. Retention
5. Recruitment
6. Activation
7. Manage the daily activity of producers to ensure robust pipeline.
8. Coach & guide agents to cross sell and grow their business
9. Make individual agents grow Year On Year
10. Ensuring IRDA compliance regarding licensing & commission payments to agents
11. Responsible for ensuring quality of applications
12. Support/guide the producer in all activities related policy services
13. To recruit and appoint agents for Gen Ins business
14. Train agents on products, process and USP’s of Co.
Key Accountabilities/ Responsibilities
To achieve the overall budget assigned for the fiscal
- Multi line budget achievement
Achieve 100% of Budget- periodically and annually.
Service Excellence
Goal 1: Service excellence standards to be met
Measure 1: Issuance of policies within 7 days
Measure 2: Refunds within 10 days Measure 3: Quotes 48 hours within branch authority
Goal 2: Ensuring & monitoring claim settlements with agreed TAT
Measure 1: Within 7 days of receipt of all documentation
Stakeholder interfaces
Experience
Total 3-6 years of experience
Preferably general insurance industry. This will vary with size and volume of office.
Education
Graduation , Any Professional degree
Insurance certification –Associate level ( Desirable)
