Assistant Manager – Client Relations & Pre-Sales

**Location:** Raipur, Chhattisgarh
**Type:** Full-time | Office-Based
**Reporting To:** Directors
**Compensation:** Industry-standard salary with attractive incentives

**About the Role**

We are looking for a smart, confident, and customer-oriented **Client Relationship & Pre-Sales Assistant Manager** to manage lead communication, client engagement, and customer relationship coordination for our real estate projects.

This role will act as the first point of contact for prospective clients — building interest, understanding customer requirements, and ensuring successful site visit conversions through thoughtful communication and follow-ups.

The role also includes CRM coordination and client servicing support post-booking.

**Key Responsibilities**

1. Lead Handling & Pre-Sales Communication

• Connect with incoming leads from digital campaigns, referrals, and enquiries.
• Explain project details in a professional, engaging, and customer-friendly manner.
• Understand customer requirements and tailor communication accordingly.
• Build interest and confidence to ensure successful site visit scheduling.
• Maintain regular follow-up with prospective clients.

2. CRM & Customer Coordination

• Coordinate with booked clients for documentation, updates, and communication.
• Maintain customer records, lead status, and follow-up data.
• Work closely with internal support teams for smooth client servicing.
• Ensure a professional and positive customer experience throughout the process.

3. Coordination & Reporting

• Coordinate with site sales team regarding scheduled visits and lead status.
• Maintain lead tracking sheets and CRM updates.
• Share regular updates and reports with management.

**What We’re Looking For**

• Graduate (mandatory); Post-graduation will be an added advantage.
• **Experience: 2–3 years** in pre-sales, customer relationship management, telecalling, hospitality, or client-facing roles preferred.
• Excellent communication and interpersonal skills in **Hindi**; basic English proficiency required.
• Smart, presentable, and confident personality.
• Strong convincing and follow-up abilities.
• Good understanding of customer behavior and communication etiquette.
• Basic knowledge of **MS Excel, Word, Google Sheets, and CRM tracking.**
• Organized, proactive, and customer-oriented mindset.

**Why Join Us**

Be part of a reputed and growing real estate group known for thoughtful developments, transparent dealings, and strong customer relationships.

This role offers direct exposure to management, performance-based growth opportunities, and a dynamic work environment where communication and relationship-building truly matter.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹21,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Paid time off

Education:

• Bachelor's (Required)

Experience:

• work: 2 years (Required)

Language:

• Hindi & English (Required)

Work Location: In person