Chat Support Executive

Key Responsibilities • Respond to customer inquiries via live chat • Provide accurate information about products/services • Resolve customer issues promptly and professionally • Maintain records of customer interactions • Escalate complex issues to the relevant team Requirements • Bachelor’s degree in any discipline • 0-2 years of customer support experience (freshers can apply) • Excellent written communication skills • Basic knowledge of customer support tools or CRM systems • Strong problem-solving and multitasking abilities