Customer Care Executive

National Chemical Laboratory.
Verified

**Customer Care Executive**
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### **₹10000 - ₹15000** / Monthly

Location
RAIPUR, Chhattisgarh
Experience Required
Fresher
Education Required
12th Standard / PUC
Gender
Both
Work mode
Full time
Shift
Day Shift
Days of work
5 Days/week
**Skills Required**Customer care

**Other Requirements**Aadhaar Card
PAN Card
**Job Description**Responsibilities:

• Handle incoming customer queries and concerns via phone, email, and chat
• Provide accurate and timely information to customers regarding products, services, and policies
• Resolve customer complaints in a professional and efficient manner
• Escalate issues to appropriate departments when necessary
• Maintain customer records and update databases with relevant information
• Assist customers with account management, billing inquiries, and technical support
• Provide feedback to management on customer trends and concerns for continuous improvement.