**Driver Welfare Officer**
**Department:** MDO
**Location:** Raipur
**Job Purpose:**
To ensure the overall well-being, motivation, and development of drivers by addressing their professional, social, and personal concerns, improving safety awareness, and building a supportive work environment within the transport/fleet operations.
**Key Responsibilities:**
**1. Driver Engagement & Welfare**
- Act as the first point of contact for all drivers regarding welfare, grievances, and support issues.
- Conduct regular welfare meetings, feedback sessions, and health awareness programs.
**2. Training & Development**
- Organize training on road safety, defensive driving, vehicle handling, and behavioral skills.
- Conduct orientation programs for new drivers on company policies, safety rules, and compliance.
**3. Health & Safety**
- Ensure compliance with safety norms — seat belts, rest breaks, alcohol policy, etc.
- Promote stress management, fatigue control, and accident-free driving culture.
**4. Communication & Coordination**
- Maintain communication between drivers, fleet supervisors, and HR management.
- Support drivers during emergencies, accidents, or family distress situations.
- Coordinate with insurance/HR teams for claims or welfare support.
**5. Documentation & Compliance**
- Ensure adherence to Motor Vehicle Act and company transport compliance.
- Report key issues, absenteeism, or misconduct to HR/Fleet Head.
**Key Skills & Competencies:**
- Good communication and interpersonal skills.
- Knowledge of transport operations, driver management, and safety practices.
- Empathy, patience, and ability to handle field staff tactfully.
- Basic computer literacy (MS Excel, record keeping).
**Qualifications:**
- Graduate in any discipline (preferably Social Work / HR / Teacher / Principal).
Job Type: Full-time
Pay: ₹15,437.27 - ₹35,000.00 per month
Benefits:
Work Location: In person