Retail Sales Executive

Job Responsibilities:

1)Operational work

•To update the target of sales and quantity of the products in the tracker sheet/system.

•To check the quantity and quality of the products and coordinate with the concerned person for any issues occurred.

•Merchandize the products in the stores.

•To modify the place of the low selling products to attract the customers.

•Handle payment transactions and cashiering process.

•Raise STO to transfer the stock from one store to another.

•Manage all pickups & delivery.

•Provide the customer's order to delivery boy.

•Ensure dispatching and shipping of products is met with customer deadlines.

•Maintain and manage customer files and databases.

•To monitor the RBI (Receiving be in-charge) system.

•Coordinate and handle the event process in the stores.

2)Customer Interaction

•Keep in depth knowledge of all the products to answer the questions promptly to the customers.

•Provide appropriate service to satisfy customers.

•To handle all incoming customer queries and questions.

•Respond promptly to customer inquiries.

•Resolve customer complaints and issuing refunds as needed.

•Keep records of customer interactions, comments, and complaints.

Key Skills Required:

•1-2 Yrs. work experience as a Customer Care/Service Experience. Fresher with good communication skills

•Good Computer Knowledge

•Abiity to solve problems

•Relationship Management skills

•Excellent communication & Good listening ability

•Good interpersonal skills

•Time Management skills

About Crossword:

Crossword is a 30-year-old organization in organized retail store chain dealing in Books, Stationery, Toys, Gift items and related items. Currently, Crossword is the only Retail Book Chain in India having presence in more than 25 Cities with 90+ stores. In the coming time, it is planning to increase its presence to include more cities and to multifold its store count to reach the targeted revenue vision.

Crossword is working with world’s Top Publishers and vendors. All Global as well as Regional Publishers count big time on Crossword and providing full support. A dedicated team of more than 500 employees helping the organization to grow exponentially in next 2 years to touch 300 stores PAN India.
• It is a Full Time Retail / Counter Sales job for candidates with 0 - 4 years of experience.

More about this Retail Sales Executive job
Please go through the FAQs to get all answers related to the given Retail Sales Executive job
What skills and experience do you need for this Retail Sales Executive job?
Ans : To apply for this Retail Sales Executive job, candidates should have skills like Customer Handling, Product Demo, Store Inventory Handling along with 0-4 years of experience.

What is the salary and job type for this role?
Ans : The salary for this Retail Sales Executive job ranges between ₹12,000-₹14,000 per month. This is a Full Time job.

What is the work schedule for this Retail Sales Executive job?
Ans : This Retail Sales Executive job has 6 days working days and timings from 10:00 AM - 10:00 PM.

Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Labhandi, Raipur.

How many vacancies are there for this Retail Sales Executive job?
Ans : There is 1 vacancy for this Retail Sales Executive role.

Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-4 years of experience are eligible to apply for this Retail Sales Executive role. Only male candidates are eligible.

What are the key responsibilities of this Retail Sales Executive job?
Ans : As a Retail Sales Executive, key responsibilities include skills like Customer Handling, Product Demo, Store Inventory Handling. This role is part of Retail / Counter Sales category.

What is the job location for this position?
Ans : The job location for this Retail Sales Executive position is Labhandi, Raipur.

Who is the right fit for this Retail Sales Executive job?
Ans : A candidate having skills like Customer Handling, Product Demo, Store Inventory Handling with 0-4 years of experience is the right fit for this Retail Sales Executive job.

What makes this Retail Sales Executive job a good opportunity?
Ans : This Retail Sales Executive job is a good opportunity as it offers a salary between ₹12,000-₹14,000 per month. This is a Full Time job and has 1 openings.

Candidates can call HR for more info.