Vinayak Outsourcing Works Pvt Ltd · Raipur
Location
Raipur
Experience
Senior level
A telecaller drives sales and resolves customer queries over the phone. They reach out to prospects to pitch products, answer inbound support calls, and schedule follow-ups. Ideal candidates possess excellent verbal communication, persuasion skills, and resilience. [1, 2, 3, 4]
Key Responsibilities
Lead Generation & Sales: Make outbound calls to prospects using approved scripts to promote products/services and close sales.
Customer Support: Answer inbound calls to address inquiries, resolve complaints, and provide product information.
Database Management: Update and maintain contact information, call statuses, and conversation notes in the CRM system.
Follow-ups: Track leads and consistently follow up with potential clients to nurture them through the sales funnel.
Feedback Collection: Gather customer feedback and relay market demands to the appropriate company divisions. [1, 2, 3, 4, 5, 6]
Core Requirements
Education: Minimum high school diploma or equivalent. (Bachelor’s degrees may be preferred for B2B or technical roles).
Skills: Exceptional spoken communication, active listening, and strong negotiation abilities.
Tech-Savviness: Basic computer literacy and familiarity with CRM software.
Soft Skills: Patience, a persuasive attitude, and the ability to handle rejection professionally. [1, 2, 3]
JOB APPLY
http://jobs.vinayakjob.com/
CONTACT DETAILS -
Name - PRATHNA COLVIN
Number - 9300634713
Mail id
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