TELECALLER FOR for realstate commercial calling - RAIPUR , CHHATTISGARH

Job Description:

A telecaller job involves making and receiving calls to promote products, generate leads, provide customer support, or conduct surveys, requiring strong communication, persuasion, and data management skills to meet sales targets and ensure customer satisfaction. Key duties include making outbound calls to potential clients, handling inbound inquiries, resolving issues, updating customer records in a CRM system, and collaborating with sales teams. Essential qualifications include excellent verbal communication, persuasive skills, active listening, basic computer literacy, and the ability to manage rejection.

Key Responsibilities

Outbound Calls:
Initiate phone calls to potential or existing customers to promote products or services, generate leads, or schedule appointments.

Inbound Calls:
Respond to customer inquiries, provide detailed information about products and services, and address concerns or complaints.

Sales and Lead Generation:
Persuade customers to make purchases, follow up on leads, and meet daily or monthly sales targets.

Customer Service:
Resolve customer complaints, provide solutions, and maintain positive customer relationships.

Record Keeping:
Maintain accurate records of customer interactions, update customer information in databases or CRM systems, and document call details.

Team Collaboration:
Work closely with sales, support, and marketi