Job Description
A telecaller is a customer service representative who contacts customers over the telephone
- A typical job description for a telecaller includes the following responsibilities:
- Make outbound calls to customers to promote products and services, or follow up on recent purchases
- Respond to customer inquiries and provide information about products and services
- Resolve customer complaints and provide appropriate solutions
- Keep records of all customer interactions and transactions, updating customer information in a database as necessary
- Meet and exceed sales and customer satisfaction targets
- Continuously improve product and service knowledge to provide accurate information to customers
- Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings
- Follow all company policies and procedures, including those related to confidentiality and data security
- Participate in training and development opportunities to improve skills and knowledge
- Adhere to schedules and work efficiently under pressure to meet deadlines
• *Job Types**: Full time, Permanent
Pay: ₹15,000.00 - ₹18,000.00 per month
• *Benefits**:
- Cell phone reimbursement
- Internet reimbursement
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
• *Education**:
- Bachelor's (required)
• *Experience**:
- Business development: 3 years (required)
- Lead generation: 3 years (required)
- SALES: 3 years (required)
- Sales Executive: 1 year (required)
• *Language**:
- fluent english (required)
Work Location: In person
