IT Support Executive

We are looking for a IT Support Executive to join our team . The role offers ₹10,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to Software & IT Services. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.More about this IT Support Executive jobPlease go through the FAQs to get all answers related to the given IT Support Executive jobWho is eligible to apply for this IT Support Executive job at Codeplayers Business System Private Limited?
Ans : Candidates should have a Graduate and above quali