Remote - Customer Service Representative (Full Time)

About Renuit Logistics
Renuit Logistics is a logistics and supply chain partner focused on reliable freight, warehousing, and last-mile operations across key US lanes. We help businesses move products with confidence through clear communication, proactive support, and operational accountability.

Our team believes great service is built on responsiveness, ownership, and trust. Renuit Logistics is hiring a Customer Support Specialist to support customers across day-to-day logistics operations. This is a fully remote role based in India.

In this role, you will be the first point of contact for customer questions, shipment updates, and service issues. You will work closely with internal teams to resolve concerns, communicate clearly, and ensure customers feel supported throughout their experience.

Respond to customer inquiries via email, chat, and phone in a timely and professional manner.

Provide accurate shipment updates, service information, and issue resolution support.Escalate urgent or complex issues to the appropriate internal team quickly.Support overall customer satisfaction by ensuring clear and proactive communication.
English proficiency (written and spoken) is required.
Ability to work remotely with a reliable internet connection.Compensation and benefitsCompetitive salary (based on experience and location).Remote work flexibility.Opportunity to grow with a fast-moving logistics company.Full-time
Remote (India)
If you are fluent in English and enjoy helpi