Bhasin Ventures Private Limited · Raipur
Location
Raipur
Experience
2 years
Job Type
Full-time
Key Responsibilities
Welcome customers and visitors in a professional and friendly manner.
Attend incoming phone calls and direct them to the appropriate department.
Register customer inquiries and maintain accurate records.
Schedule appointments for vehicle sales, service, and test drives.
Coordinate with the sales, service, and finance teams to ensure smooth customer handling.
Maintain the reception area and ensure a clean, organized, and professional environment.
Follow up with customers regarding appointments, feedback, and service reminders.
Handle customer complaints politely and escalate issues when necessary.
Maintain customer databases and update CRM software.
Assist with administrative tasks such as filing documents, preparing reports, and managing correspondence.
Support customer satisfaction initiatives and dealership events.
Required Skills
Excellent verbal and written communication skills.
Strong customer service and interpersonal skills.
Professional appearance and positive attitude.
Basic computer knowledge (MS Office, email, and CRM software).
Ability to work under pressure and handle customers courteously.
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.More about this Customer Care Officer jobPlease go through the FAQs to get all answers related to the given Customer Care Officer jobWhat skills and experience do you need for this Customer Care Officer job?
Ans : To apply for this
Customer Care Officer at Bhasin Ventures Private Limited is a full-time opening in Raipur, Chhattisgarh, listed under Sales & Marketing. The listed pay is ₹12K–₹15K a month. It is aimed at 2 years candidates. Review the full description below, then apply directly — listings on JobsInRaipur.in are updated daily and roles in Raipur can fill quickly.
Sales and marketing roles in Raipur reward confident communication and follow-through. Highlight any field sales, target, or customer-handling experience when you apply.
The employer has listed pay for this role as ₹12K–₹15K a month. Confirm the exact figure, incentives, and working hours during the interview.
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