Senior Customer Service Representative (Raipur)
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Posted today
View jobAtidiv · Raipur
Location
Raipur
Job Type
Full-time
Work mode
Remote
Location:
India (Remote)
Type:
Full-time
Department:
Customer Support / Operations
About Jurni
Jurni is an AI-powered platform that helps DTC brands build personalized landing pages, discovery funnels, and conversion-optimized experiences. We help marketing and e-commerce teams move faster by removing the design and development bottlenecks that slow down landing page production.
About the Role
We're hiring a Customer Support & Landing Page Specialist to be the front line of our customer experience. You'll respond to customer questions through messaging channels, guide users through the Jurni platform, and roll up your sleeves to build and optimize landing pages on behalf of our customers. This is a hybrid role that blends customer support, product expertise, and hands-on page building. You'll work directly with DTC brand marketers and e-commerce teams, helping them ship high-converting pages quickly. The ideal candidate is a clear communicator, a fast learner, and someone who takes pride in shipping clean, polished work.
Key Responsibilities
Respond to customer questions across chat, email, and messaging platforms with speed and care.
Onboard new customers and guide them through Jurni's features and workflows.
Build, edit, and optimize landing pages inside Jurni on behalf of customers.
Handle page setup, content updates, layout adjustments, and troubleshooting requests.
Identify recurring customer issues and escalate technical bugs or product feedback to the
Customer Support & Landing Page Specialist at Atidiv is a full-time opening in Raipur, Chhattisgarh, listed under Customer Support & BPO. This is a remote role. Review the full description below, then apply directly — listings on JobsInRaipur.in are updated daily and roles in Raipur can fill quickly.
Support and BPO roles screen mainly for communication and reliability. Many are fresher-friendly with on-the-job training.
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