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HomeJobsHelp Desk Associate
UJ

Help Desk Associate

Upalaksh Job Recruitment · Raipur

₹2.5L–₹4L a yearFresherDirectPosted today

Location

Raipur

Experience

Fresher

Job description

Job Description Help Desk Associate

Job Summary
We are looking for a customer-focused Help Desk Associate to provide technical and operational support to clients and employees. The candidate will be responsible for resolving queries, handling support requests, and ensuring smooth day-to-day assistance.

Key Responsibilities

Handle customer/client queries through calls, emails, and tickets
Provide first-level technical and operational support
Troubleshoot basic hardware, software, and system issues
Escalate unresolved issues to the concerned department
Maintain records of customer interactions and issue resolutions
Coordinate with internal teams for quick issue resolution
Ensure timely response and high customer satisfaction
Assist users with system access, passwords, and software usage
Prepare daily support reports and updates

Required Skills

Good communication and interpersonal skills
Basic technical and troubleshooting knowledge
Customer handling and problem-solving abilities
Knowledge of MS Office and computer systems
Ability to work in rotational shifts if required
Teamwork and time management skills

Qualification

Graduate / Diploma in any discipline
IT background preferred but not mandatory

Experience

Freshers & experienced candidates can apply
Experience in customer support/help desk will be preferred.

Ready to apply?

Help Desk Associate

Review the apply options below and use the fastest direct method available.

How to apply

Choose the quickest contact method available for this role.

Website
Apply on Jobleads

Job details

Salary
₹2.5L–₹4L a year
Location
Raipur
Category
IT & Software
Experience
Fresher
Posted
today
Expires
4 Aug 2026
Views
3
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About this job

Help Desk Associate at Upalaksh Job Recruitment is an opening in Raipur, Chhattisgarh, listed under IT & Software. The listed pay is ₹2.5L–₹4L a year. It is aimed at fresher candidates. Review the full description below, then apply directly — listings on JobsInRaipur.in are updated daily and roles in Raipur can fill quickly.

Who should apply

For IT and software roles, a short portfolio or GitHub link often matters more than certificates. Mention the specific stack you have built with.

How to apply

  1. Click Apply to send your details to the employer through the form on this page.
  2. Keep an updated resume ready and apply early — employers in Raipur often shortlist within a few days of posting.
  3. Never pay any fee to get this job. Genuine employers do not ask for deposits or "registration charges" — verify details before sharing documents.

Salary & what to check

The employer has listed pay for this role as ₹2.5L–₹4L a year. Confirm the exact figure, incentives, and working hours during the interview.

Frequently asked questions

What is the salary for Help Desk Associate in Raipur?
The listed salary is ₹2.5L–₹4L a year. Confirm the exact figure and any incentives directly with the employer.
What experience is required for this role?
This position is aimed at fresher candidates. Apply if your background is close — employers in Raipur often consider nearby profiles.
How do I apply for this job in Raipur?
Click Apply to send your details to the employer through the form on this page.

Never pay anyone to get a job. Verify employer details before sharing documents.

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