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HomeJobsITES Trainer
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ITES Trainer

Nirmaan Organization · Raipur

₹25,0001-3 yearsLinkedIn / IndeedPosted today

Location

Raipur

Experience

1-3 years

Job description

**Job Title:** ITES Trainer (Information Technology Enabled Services)
**Location:** Raipur
**Organization:** Nirmaan Organization
**Employment Type:** Full-time

**About the Role**

Nirmaan Organization is seeking a passionate and skilled **ITES Trainer** to deliver high-quality training to students in Information Technology Enabled Services (ITES). The trainer will be responsible for developing learners' communication, computer, customer service, and workplace readiness skills to enhance their employability.

**Key Responsibilities**

  • Deliver engaging classroom sessions on ITES concepts and employability skills.
  • Train students in customer service, voice and non-voice processes, and business communication.
  • Teach basic computer applications, including MS Office (Word, Excel, PowerPoint) and internet usage.
  • Develop students' spoken English, email etiquette, and professional communication skills.
  • Conduct sessions on soft skills, personality development, interview preparation, and workplace etiquette.
  • Assess students through assignments, mock interviews, presentations, and practical activities.
  • Maintain attendance, assessment records, and training reports.
  • Provide individual mentoring and career guidance to students.
  • Coordinate with the placement team to prepare candidates for employment opportunities.
  • Ensure the training content is updated according to current industry requirements.
  • Support mobilization activities, workshops, and student engagement initiatives as required.

**Required Qualifications**

  • Bachelor's degree in Computer Science, Information Technology, Commerce, Business Administration, or any relevant discipline.
  • Certification in ITES, Soft Skills, English Communication, or Customer Service is an added advantage.

**Experience**

  • 1–3 years of experience as an ITES Trainer, Soft Skills Trainer, or Computer Trainer.
  • Freshers with excellent communication skills and relevant certifications may also apply.

**Technical Skills**

  • MS Office (Word, Excel, PowerPoint)
  • Internet and Email Applications
  • Digital Literacy
  • Basic Computer Hardware & Software Knowledge
  • Online Collaboration Tools (Google Workspace, Microsoft Teams, Zoom)
  • Data Entry and Documentation

**Training Areas**

  • Spoken English and Business Communication
  • Customer Service (Voice & Non-Voice Process)
  • Email Writing and Telephone Etiquette
  • Soft Skills and Personality Development
  • Interview Skills and Resume Building
  • Workplace Ethics and Professional Behaviour
  • Time Management and Teamwork
  • Digital Literacy and Office Productivity Tools

**Required Skills**

  • Excellent verbal and written communication skills in English.
  • Strong presentation and classroom management skills.
  • Good knowledge of ITES/BPO industry standards.
  • Ability to motivate and mentor students.
  • Strong interpersonal and organizational skills.
  • Basic report preparation and documentation skills.
  • Ability to work independently and as part of a team.

**Key Competencies**

  • Training & Facilitation
  • Student Engagement
  • Problem Solving
  • Adaptability
  • Time Management
  • Leadership
  • Team Collaboration

**Preferred Candidate Profile**

  • Passionate about teaching and student development.
  • Industry exposure in BPO, Customer Support, or ITES is preferred.
  • Comfortable handling classroom and practical sessions.
  • Willing to travel to training centres if required.

**What We Offer**

  • Competitive salary based on experience.
  • Professional growth and learning opportunities.
  • Opportunity to make a meaningful impact in youth skill development.
  • Supportive and collaborative work environment.

**Preferred Joining:** Immediate or within 15–30 days.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

Ready to apply?

ITES Trainer

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Website
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Job details

Salary
₹25,000
Location
Raipur
Category
Teaching & Education
Experience
1-3 years
Posted
today
Expires
1 Aug 2026
Views
3
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About this job

ITES Trainer at Nirmaan Organization is an opening in Raipur, Chhattisgarh, listed under Teaching & Education. The listed pay is ₹25,000. It is aimed at 1-3 years candidates. Review the full description below, then apply directly — listings on JobsInRaipur.in are updated daily and roles in Raipur can fill quickly.

Who should apply

Teaching roles value subject clarity and patience. If you have tutoring, demo-class, or coaching experience, say so up front.

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Salary & what to check

The employer has listed pay for this role as ₹25,000. Confirm the exact figure, incentives, and working hours during the interview.

Frequently asked questions

What is the salary for ITES Trainer in Raipur?
The listed salary is ₹25,000. Confirm the exact figure and any incentives directly with the employer.
What experience is required for this role?
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