Retail Store Manager

Here's a revised **Retail Store Manager** JD that combines **sales leadership + store operations**, which is more appropriate for an interior design showroom.

Job Description – Retail Store Manager

**Job Title:** Retail Store Manager
**Industry:** Interior Designing / Tiles / Bath Fittings / Sanitaryware / Building Materials
**Location:** Raipur, Chhattisgarh
**Experience Required:** 2–3 Years (Minimum)
**Salary Range:** ₹20,000 – ₹30,000 per month

Job Summary

Rathi Build Mart is looking for an energetic and customer-focused **Retail Store Manager** to oversee the daily operations of our showroom. The ideal candidate will be responsible for achieving sales targets, managing customer relationships, leading the sales team, maintaining inventory, and ensuring an excellent customer experience.

Candidates with prior experience in **Interior Designing, Tiles, Bath Fittings, Sanitaryware, Building Materials, Modular Kitchen, Hardware, or related retail industries** will be preferred.

Key ResponsibilitiesSales & Business Development

• Achieve monthly and annual showroom sales targets.
• Attend walk-in customers, understand their requirements, and recommend suitable products and solutions.
• Generate quotations, negotiate prices within company guidelines, and convert enquiries into sales.
• Develop relationships with architects, interior designers, builders, contractors, and retail customers to generate repeat business.
• Follow up on customer enquiries, pending quotations, and orders to maximize conversions.
• Promote new products, offers, and ongoing marketing campaigns.
• Monitor daily sales performance and prepare sales reports.

Store Operations

• Manage the day-to-day operations of the showroom to ensure smooth functioning.
• Ensure products are displayed attractively and maintained according to company standards.
• Maintain cleanliness, visual merchandising, and overall showroom presentation.
• Ensure all customer enquiries are handled professionally and promptly.
• Resolve customer complaints and ensure high customer satisfaction.

Inventory & Stock Management

• Monitor stock availability and coordinate with the purchase/store team for replenishment.
• Maintain accurate stock records and conduct periodic stock verification.
• Ensure proper handling and storage of products to prevent damage.
• Coordinate inward and outward movement of materials and ensure timely delivery to customers.

Team Management

• Supervise, motivate, and guide the showroom sales team.
• Allocate daily tasks and monitor employee performance.
• Conduct product knowledge sessions and ensure staff are updated on new products.
• Foster a positive and customer-centric work environment.

Administration & Reporting

• Prepare daily, weekly, and monthly sales and inventory reports.
• Maintain customer databases, quotations, invoices, and sales records.
• Coordinate with the Accounts, Purchase, Warehouse, and Operations teams for seamless business operations.
• Ensure compliance with company policies and operational procedures.

Required Qualifications

• Graduate in any discipline.
• Minimum **2–3 years of experience** as a **Retail Store Manager, Showroom Manager, or Sales Manager** in a similar industry.

Preferred Industry Experience

Experience in one or more of the following industries will be preferred:

• Interior Designing
• Tiles
• Bath Fittings
• Sanitaryware
• Building Materials
• Plywood & Laminates
• Modular Kitchen
• Hardware
• Home Improvement Retail

Required Skills

• Strong retail sales and customer relationship management skills.
• Team leadership and people management.
• Excellent communication and negotiation skills.
• Knowledge of inventory management and stock control.
• Basic knowledge of Microsoft Excel, billing software, or ERP systems.
• Strong problem-solving and decision-making abilities.
• Good understanding of showroom operations and visual merchandising.

Reporting To

General Manager / Business Head / Management

Compensation & Benefits

• Salary: **₹20,000 – ₹30,000 per month** (depending on experience and qualifications)
• Performance-based incentives (as per company policy)
• Paid leave and holidays as per company policy
• Opportunities for career growth and professional development

Preferred Candidate Profile

• Self-motivated, target-oriented, and customer-focused.
• Strong leadership and interpersonal skills.
• Ability to handle sales, operations, and team management simultaneously.
• Professional appearance and positive attitude.
• Willingness to work on weekends and holidays as per showroom requirements.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Internet reimbursement
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off

Work Location: In person