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What experience is required for this role?

This position is aimed at 4-7 years candidates. Apply if your background is close — employers in Raipur often consider nearby profiles.

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Senior Customer Care Manager

Mahindra & Mahindra Limited · Raipur

4-7 yearsDirectPosted today

Location

Raipur

Experience

4-7 years

Job description

Responsibilities & Key Deliverables Providing inputs to the product development team during proto- stage to improve Serviceability and Maintainability (DFS.Ensuring System Readiness for Parts before seeding / Launch of new Products. (Creating Service kits, Child parts nos. Define preliminary inventory norms for Warehouse and Dealerships.Develop and Update Literature for existing products (Operators Manual, Parts catalogue. Service Manual, Wall Charts, DATA book.Create e- CATALOGUE (Parts) for all New Models.Design special Service Tools for New Products so as to improve Service quality at Dealerships.Enabling the MEC Team to impart Training on New Products. (Provide technical inputs, Training aids, faculty Preferred Industries AutomobileTractorEducation Qualification Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical; Diploma in Engineering in Automobile; Diploma in Engineering in Agriculture; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile; Bachelor of Engineering in AgricultureGeneral Experience 4-7 years of ExperienceCritical Experience System Generated Core Skills Communication SkillsCustomer SensitivityConsumer FocusCustomer Relationship Management (CRM)Customer SupportManpower ManagementDealer Relationship ManagementNegotiationTraining & DevelopmentRevenue GenerationSAPService PlanningService Readiness AssessmentTeam BuildingTerritory Coverage OptimizationWarranty ManagementDesigning Customer ExperienceServ

About this job

Senior Customer Care Manager at Mahindra & Mahindra Limited is an opening in Raipur, Chhattisgarh, listed under Engineering. It is aimed at 4-7 years candidates. Review the full description below, then apply directly — listings on JobsInRaipur.in are updated daily and roles in Raipur can fill quickly.

Who should apply

Engineering roles here span plant, site, and maintenance work. State your branch, diploma/degree, and any hands-on project or internship experience.

How to apply

Click Apply to send your details to the employer through the form on this page.
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Salary & what to check

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Frequently asked questions

Does this Senior Customer Care Manager job mention a salary?: No salary is listed for this role. Ask the employer about pay and benefits when you apply.
What experience is required for this role?: This position is aimed at 4-7 years candidates. Apply if your background is close — employers in Raipur often consider nearby profiles.
How do I apply for this job in Raipur?: Click Apply to send your details to the employer through the form on this page.

Never pay anyone to get a job. Verify employer details before sharing documents.

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